Drawoo Support
Whether you've spotted a bug, have a feature request, or simply need a hand, you'll find the fastest ways to reach us below — along with answers to the questions players ask most often.
Contact us
Before you write
To help us solve your issue faster, please include the following in your message:
- Your device model and operating system version
- The Drawoo app version
- A short description of what happened and what you expected
- Steps to reproduce the issue, if possible
- Screenshots or a screen recording, if relevant
Frequently asked questions
Do I need an account to play Drawoo?
No. You can enjoy Drawoo without creating an account. An optional account unlocks features like saving statistics across devices and appearing on the global leaderboard.
How do I reset my progress or delete my account?
If account or data deletion options are available in the app, you can use them directly from your profile settings. Otherwise, email us from your account address and we'll take care of the request.
My score didn't appear on the leaderboard. What should I do?
Leaderboard updates can take a few minutes to propagate. Make sure you have an active internet connection and the latest app version. If the issue persists, contact us with your username and approximate time of play.
I found a bug or want to suggest a feature.
We love hearing from players. Send your feedback to turanneness@hotmail.com with the subject line "Feedback" or "Bug report" and we'll review every message.
Are my drawings stored?
No. Drawoo does not store users' drawings. Read more in our Privacy Policy.
For privacy and data-related questions, please review our Privacy Policy.